
Everyone is responsible
But the fact is, creating a healthy, high-integrity organizational culture is not puppies and rainbows. And yet, for some reason, too many leaders think a company’s values can be relegated to a five – minute conversation between HR and new employee. Or they think culture is about picking which words – do we “honor” our customers or “respect” them? – to engrave on a plaque in the lobby. What a nonsense. An orgaization’s culture is not about words at all. It’s about behaviour – and consequences. It’s about every single indiviudal who manages people knowing that his or her key role is that of chief values officer, with Sarbanes-Oxley-like enforcement powers to match. Its’about knowing that at every perfomance review, employees are evaluted for both their numbers and their values …
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